Support

Stuck? Email [email protected] — we read everything.

How does FishKey identify my catch?

Photograph the whole fish side-on, then answer a short set of observable field-mark questions about its shape, pattern, fins and size. FishKey narrows the bundled species catalogue privately on your device, with no photo upload, model download or paid scan.

Live conditions aren't showing

Set a home spot (Spots → choose a mark → set as home). Conditions, tides and bite windows are fetched for your active spot's coordinates.

How do I cancel or manage CAST Pro?

On iPhone, open Profile → CAST Pro → Manage App Store subscription. For a subscription bought on castfishingapp.com, sign in on the website and use Profile → Manage subscription. Cancelling stops renewal at the end of the current period.

How do I delete my account?

In the app: Settings → Delete account. This permanently removes your profile, catches, photos and posts.

I found a bug

Email us with your device model and what you were doing — screenshots help enormously.

Also see our Privacy Policy and Terms of Use.